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Shipping Policy


1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive an order confirmation email immediately after purchase and a shipping confirmation email with tracking information once your order has shipped.

Processing times may be extended during peak seasons, holidays, or promotional periods.


2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

Delivery times are estimates only and are not guaranteed.


3. International Shipping

We ship internationally to select countries.

  • International delivery typically takes 2-7 business days, depending on destination and customs processing.

  • Customers are solely responsible for any customs duties, import taxes, brokerage fees, VAT, tariffs, or border-related charges imposed by their country.

  • These fees are not included in the product price or shipping cost.

  • We are not responsible for delays caused by customs authorities.

If a shipment is refused due to unpaid import or customs fees, the customer will be responsible for any return shipping costs and applicable fees.


4. Shipping Carriers

We use reputable carriers such as:

  • Canada Post

  • UPS

  • FedEx

  • DHL

Carrier selection may vary depending on destination and service level.


5. Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update in the carrier’s system.


6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete address:

  • Additional reshipping fees may apply.

  • Refunds (if issued) will exclude original shipping charges.


7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date and include your order number and supporting photos (if applicable).

We will assist in filing a claim with the carrier where appropriate. Packages marked as delivered by the carrier are considered delivered.


8. Shipping Delays

We are not responsible for delays caused by:

  • Carrier disruptions

  • Weather events

  • Customs clearance

  • High shipping volumes


9. Contact Information

For shipping inquiries, please contact:

Email: contact@callusperformance.com

Callus Performance created a Patented tool, made in the USA that helps reduce the buildup of hand calluses, avoids tears and rips from poor callus management; Our goal is to keep you safe while training harder and longer. Every hard working athlete wants to avoid rips and tears during high intensity workouts, so you can keep training and doing what you love.

The Callus Score

A lot of results, benefits and innovations packed into portable 3 inches of care.

Uni-directional blades to hit your callus in anyway you need, to the thickness you want

The hollow ABS tube collects scrapes of callus

The bottom has a replaceable emery cloth sand cap, to smooth your callus to comfort.

Avoid catching a rough callus and ripping

Files and smooths without razors

Easy to clean and carry

Gives you a Grip that won't Rip.

PATENTED PROVEN PROTECTION

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See how these Elite Athletes use and rely on Callus Performance

Used and beloved by worldwide Athletes of various sports, training and physical.

Dallin Pepper - 3x Fittest Teen on Earth

Using Callus Performance to excel at Fitness Training

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Marquan Jones - CrossFit Athlete

Explaining how to manage Calluses with Callus Performance

Colleen Fotsch - ATHLETE EXTRAORDINAIRE

How she uses Callus Performance to keep her hands tear and rip free

Danielle Brandon - 3x CrossFit Games Athlete

Excited to keep her hands healthy

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Callus know-all

The Callus Score gives you control to get your callus to your desired thickness and size. It's painless and safe. Using razors is not for the faint of heart and can actually cause your skin to produce scar tissue. Scoring avoid the issues caused by cutting off the callus.

Calluses have benefit, but an unmanaged one can catch, rip and bleed, resulting in injury, infection and likely missing out on your event or sport.

Callus Score is portable, affordable and washable. Use it when dry, and throw it in your gym bag. The stainless steel blades don't rust and the ABS body can take a beating. Use it regularly for the best effects.

Callus can form even when using gloves, so Callus care and management is the key to training longer, harder and smarter.

Callus removal/shaving/filing is just part of the overall routine. be sure the use the Callus Healing Salve to ensure a penetrating healing effect.

works on feet too!

Callus is formed and commonly found on hands and feet in physical activities such as: weight training, gymnastics, Crossfit training, rock climbing, soccer, rowing and even in trades like plumbers, carpentry and electricians.

Use Callus Performance, a proven safe and effective callus tool, trusted and used by Worldwide athletes.

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Taylar "Made" Stallings

Relies on Callus Performance to keep up her high volume Gymnastics

Bethaney Shadburn - Athlete

Using Callus Performance to keep her hands healthy for Gym and crossfit training

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